COVID-19 Update

4.08.2020 - Important Update on the impact of COVID-19 to DSA

In an effort to keep you informed, we will issue periodic messages with the latest information on the status of our operation.  We believe open and transparent communication is key to building long-term partnerships with our clients. 

State of California remains under the “Safer at Home” orders; however, due to the nature of our product, DSA is considered an essential business and we are continuing to have limited operations to serve highly essential clients. 

We continue to put the health and safety of our employees first as we make business decisions and have given all employees who are unable to perform their roles remotely to follow “Safer at Home” order or volunteer to partake in our limited operations while following strict social distancing and added safety guidelines.  

In addition, we have taken steps to remedy supply challenges resulted from some of our suppliers ceasing operations completely and believe we have proper plans in place to ensure business continuity.   

The combination of disrupted supply chain and reduced operations may result in longer than normal lead times and we will continue to communicate to each client new expectations.  We also realize many of our clients are facing similar issues and may need to adjust their plans, so please let us know if your orders need to be shifted to a different date and we will work with you to make proper adjustments. 

Healthy cash flow is a critical factor in our ability to continue operating and we appreciate your support in ensuring payments are made in a timely manner.  If you are facing challenges making your due payments, please contact us right away, so we can work out a mutually beneficial payment plan. 

We appreciate your flexibility and understanding as we navigate these uncharted waters.   

 

From The DSA Family 

 

3.18.2020 - Important Update on the impact of COVID-19 to DSA

In light of recent events, we want to keep you updated on DSA’s status as it relates to the COVID-19 outbreak.  

First and foremost, we are committed to protecting our employees and their wellness is of the highest priority. We are taking various actions to minimize impact of the virus on our people, our clients, our business and our communities. As part of these efforts, we will continue to inform you of any major disruptions. 

As of now, DSA is still operating on a regular schedule; however, we have executed plans that allow many of our support staff to work remotely as needed to reduce in-person interactions. We are staying in close contact with our vendors and proactively planning for any disruption that may take place in the supply chain. 

We have noticed some schedule changes and reduced work hours at some of our vendors. We are proactively implementing risk mitigation actions and reaching out to our clients who may be impacted by increased lead times. We will reach out to each client on a one-on-one basis to discuss any delivery disruptions. At this time, production impact is very limited.  

We are committed to the success of our clients and will continue to communicate any changes. We appreciate your partnership and aim to support you during these challenging times. 

 

3.13.2020 - Important Announcement on DSA's response to COVID-19

Here at DSA Signage, the safety and wellness of our employees and customers are top of mind amid concerns about the spread of the coronavirus disease (COVID-19). Our goal is to serve you and your business with minimal disturbance and want to share information with you about how we continue to operate safely and effectively. Our goal is to achieve this without putting any of our team members at risk.

Actions we are taking:

We are monitoring information from the Centers for Disease Control and Prevention (CDC), OSHA and federal, state and local agencies to help ensure the actions we're taking are in line with the latest CDC recommendations and guidance.  

  • We have created a cross-functional COVID-19 task force consisting of Operations, Human Resources, Safety and our President/CEO. The task force meets daily to discuss latest information and determine any additional steps necessary to protect our employees. 
  • All critical office employees have been identified and set up to work remotely. The production, however, cannot be completed remotely and we are taking every step to ensure there are no disruptions. In the case of an exposure, we will inform all clients and suppliers immediately of next steps. 
  • Our housekeeping and sanitization efforts have increased drastically to ensure every employee is protected and has proper material to keep their workstation clean and germ-free. 
  • Abundance of health and safety information and signage has been added to all areas of the facility and employees are provided additional break time and asked to wash their hands regularly and in between scheduled break times. 
  • Employees are prohibited from coming to work if they have any signs of an illness. 
  • All non-essential travel, including trade shows, have been canceled for the foreseeable future and we are not accepting any visitors at this time to eliminate the risk of the virus getting introduced to our facility. 
  • Employees are asked to keep a safe (6 feet) distance from one another as much as possible. 

At this point, we are taking all necessary steps to ensure we protect our employees the best can and help minimize impact on our clients; however, if our facility is compromised by the virus, we will work with each client on a case by case basis to find a solution. 

 

Stay Healthy! 
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